Why Bathrooms365?
Unlike
many of its online competitors Bathrooms365 has been formed from
an established bathrooms business, by founders who have more
than 30 years experience in the market. Direct relationships
with both manufacturers and distributors have been built over
many years allowing you to relax in the knowledge that we are
getting you the very best deals on the very latest bathroom products
from the very best manufacturers.
In addition we also physically
handle and stock every item that we sell ourselves, ensuring
that every order that leaves Bathrooms365 warehouse meets our
strict quality control standards, that we are able to tell you
the status of your order at any point, and that you will be happy
when your new bathroom suite arrives.
Choosing between suppliers is sometimes a difficult thing to
do on the internet. To assist you in making that choice, we believe
that before you decide, you should ask the following questions
to ensure a stress free, pleasurable shopping experience.
Questions You Should Ask Your Bathroom Internet Supplier Before Ordering?
Q Do
you physically handle the items we order.
A If the answer is no then be wary – the chances are
your order could be incomplete or an item damaged. Sanitaryware
by its very nature, is easily damaged by carelessness or you
simply could be unlucky and get the ‘bad one’ from
production. However your chances of getting unsuitable items
are greatly increased if you deal with a company that is not
a specialist bathroom retailer with direct manufacturer access
and display showrooms.
What does Bathrooms365 Do?
Every item of every order is physically inspected for hairline
cracks, chips and the obvious factory faults. Once we are satisfied
that the item is in a suitable condition will we carefully repackage
the item and sign it off ready for delivery.
Q Can I Choose My Delivery Day at Time Of Order?
A If
the answer is no then it’s a good indication that
the company you have bought from doesn’t know either!
This will be because they will be relying on a third party
(normally a plumbers merchant) to order your items in and then
deliver when it suits them and not you!
What does Bathrooms365 Do?
A Bathrooms365 team member will contact you within 24 Hours
(or by Monday evening if an order is placed over the weekend)
to acknowledge your order, introduce themselves as your bathroom
order contact and discuss possible delivery days. Delivery is
at your convenience so can be delivered in as little as 4 days
or we can keep hold of your order for as long as you would like
us too.
Q What happens if an Item is damaged on Inspection
and I need a Replacement Item?
A We recommend you ask this question before ordering any bathroom
equipment. We field numerous call’s a day from desperate
consumers frantically sourcing individual items as their supplier
can not replace an item, broken on delivery, for another 2 to
3 weeks.
What does Bathrooms365 Do?
We ask all our customers to check their order within 48 hours
of delivery. If within this period our customers are not satisfied
with any item we have supplied, then we will replace that product
as a matter of urgency. Our normal response time for sanitary
ware is 4 days – incredibly quick compared to our online
competitors.
Q How are my Items Delivered?
A Check with the company whether you are required to carry
your items into the house. The majority of transport companies
do not allow their drivers into house’s for insurance purposes.
If you are receiving large baths or heavy pottery you may need
to organise a relative or friend to be there to assist you.
What does Bathrooms365 Do?
All our large bathroom orders are delivered by a two man delivery
team. They will unload your order, item by item and deliver to
the room of your choice whether that be the upstairs bathroom
or the outhouse at the end of the garden.
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